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Life style wear - Not just for climbing - Live the life you love

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Privacy Statement

You are leaving us your personal data otherwise we can’t proceed your order. Our website is secured and so is your data. Unauthorized parties cannot access your data.

Besides using your data on our webshop, we are also saving some of your data in our administration system. We also share your data with other parties in order to process your order. We only collect this data for our services and will never make it available to third parties for commercial activities. We are always careful with your data. 

For more information, read more about why we need your data and what we do with your data below. If you have any further questions after reading, don’t hesitate to send us an email.
 

Place an order

You can place an order as a ‘guest’ or through a registered account. In both options you will leave your data (name, address, zip code, city, country, email and telephone) to proceed with your order. If you register your data will be kept in your account on our webshop to use for further orders. In your account you, as well as can we view data of previous orders, products in your shopping cart, wish lists, reviews and product tags. We can’t see you password.

Your stored data from our webshop is placed on an external server and is maintained and updated by external parties. Because they have access to our webshop they also have access to your data. These third parties are working for us and will never use your data for their own purposes. To protect your data our website is secured with an SSL-certificate.

Pay your order

When finalizing your order, there is a way of payment. Your data will be shared with other parties, such as payment services to proceed your order. These third parties are processing this data for us and will not use your data for their own purposes.


Deliver your order

To deliver your order we ask for your name, address, email and telephone (and optional additional names and addresses). Your data will be shared with other parties such as delivery services to deliver your order. These third parties are processing these data for us and will not use your data for their own purposes.

Email and Customer Service

After your order is approved, you will receive an order confirmation by email. We will receive a copy of this order confirmation in our email. It is possible for you to send us a question, a return notification or a reclamation by email. All received emails are saved and always treated confidentially and are only accessible for our employees responsible for the webshop and customer orders.

It may happen that something is wrong with your ordered product. Naturally, we will do our best to solve such problems. In most cases it isn’t necessary but it may happen we have to give your details to our supplier to take care of your reclamation.

We are keeping your account, as well as your data, as long as you are our customer. This  means your account will continue to exist until you let us know that you no longer wish to use our services.
 

Reviews

We would like our clients to write reviews on our webshop. You can only write a review if you are logged in. If you have written your review it will be approved by us manually and placed online under the 'nickname' you have selected.


Newsletters

We are not sending newsletters to our webshop clients.

 
Cookies and social media links

Besides data you are giving to us we collect data automatically. We do this to let our shop run properly and for example to remember your preference settings.

We also use analytic programs to analyse surfing behavior on our website. For example the date and time of your visit to our website will be collect. We are not using these data to offer you customized content or advertisements.

These automatically collected data will never been used for commercial purposes by third parties.

On our website you can share products on your social media accounts or like our Facebook page. We are not getting access to your social media accounts.

 

Questions or want to have your data changed?

Do you have any questions about our privacy policy or do you want to view, delete or change your data? Please contact our webshop service.

Starting date for these terms is 25/05/2018, when publishing a new version, the validity of all previous versions will expire.

 

Contact details

NIHIL

Rigtersbleek Zandvoort 10 - 1.40

7521 BE  Enschede

0031 (0)53 43 666 03

info@nihilclimbing.com

order@nihilclimbing.com

 

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